Terms & Conditions, Reservation and Cancellation Policy, and Privacy Policy

Shivshrushti Agro Tourism & River Camp Tapola Lakeside located in 25km from Mahabaleshwar

Terms & Conditions, Reservation and Cancellation Policy, Privacy Policy

Thank you choosing our hotel. Please find below the sales conditions related to your booking:

  • We accept Visa, Master Card and various Indian Debit/Credit Card.
  •  Check-in time is from 12.00 PM & check-out until 10.00 AM. Earlier check-in is subject to availability. For guaranteed early check-in, reservation needs to be made starting from the previous night.
  • Note that children aged 5 years and older are charged as per tariff. For children below 5 years old sharing with adults is complimentary with existing bedding. and 10 years and above we charge as a Adult.
  •  It is unlikely that we will change or cancel your booking once it is confirmed. If we do make changes then we will inform you as soon as we reasonably can. We reserve the right to make changes that are not significant and to correct errors in your booking details at any time without being liable to you.
  • Sometimes an unintentional mistake of publishing inaccurate information on the site may occur (e.g. the price, description or availability). In such rare instance we reserve the right to modify/cancel your booking at any time up to the point of travel, even if you have received confirmation from us, and you will receive a full refund of advance already paid. No further compensation will be payable in such event.
  • Kindly carry the print out of the booking confirmation mail at the time of check in.

Cancellation policy for Shivshrushti Agro Tourism & River Camp Tapola.

  1.  The guest can cancel free of charge until 7 days before arrival
  2. The guest will be charged 50% of the total price if they cancel in the 7 days before arrival.
  3. In case of no show with no communication about cancellation full booking amount will be charged.
  4. Guaranteed reservation room will be held for the guest till next day 6:00 am of arrival date.  After which it will be treated as no show booking.
  5. In case of dates change existing booking needs to be cancelled, see cancellation policy. Reservation of rooms on new dates will be subject to availability.
  6. Any refund will be returned only in to the same Credit/Debit Card account / bank account or payment gateway or any other method which was used to send the advance. It may take up to 14 working days to refund the amount from the date of cancellation email.

Limitation of Liability:
We do not accept liability where any form of loss or damage whether by reason of death, injury, illness or otherwise. Any such loss caused by unusual or unforeseeable circumstances beyond our control the consequences of which could not have been avoided even if all due care had been exercised or where any loss or damage is due to an event which we could not have either foreseen or forestalled. Shivshrushti Agro Tourism & River Camp Tapola does not accept any liability for any failure by hotel to comply with these conditions where such failure is due to circumstances beyond its reasonable control.

Swimming & Kayaking, Fishing in the river is at the own risk of the guest and any accident or loss of life, related to this will not be the responsibility of the Property owner or Shivshrushti Agro Tourism & River Camp Tapola.

Your Responsibility:

  1.  Legitimate reservations:
    You agree that you will make only legitimate reservations in good faith for use by you and your invited guests only, and not for other purposes, including without limitation, reselling, impermissibly assigning or posting on third party web sites or making speculative, false or fraudulent reservations, or any reservation in anticipation of demand.
  2. Passport and Identity proof :
    As per government regulations, we CAN’T check in any foreign guests without a valid passport and valid travel visa. All Indian guests MUST present one of the following: Passport copy, valid driving license, Voter ID card or Aadhar Card. PAN Card is not acceptable as proof of ID as per new (2015) government rules.
  3. Governing Law:
    Substantive laws of the Republic of India. All subject to Satara Jurisdiction only.

The inclusion of any links on our website does not imply a recommendation or endorsement of any sort. We take no responsibility for and will not be liable for the website being temporary unavailable due to technical issues beyond our control.

Privacy Policy:
Shivshrushti Agro Tourism & River Camp Tapola respects your right to privacy. Any personal information that you share with us, like your name, date of birth, address, marital status, telephone number, credit/debit card particulars and the like, shall be entitled to privacy and kept confidential.

Shivshrushti Agro Tourism & River Camp Tapola assures you that your personal information shall not be permitted to be used/disclosed, save for the purpose of doing the intended business with you, or if required to be disclosed under the due process of law.

If you have any questions or concerns regarding your privacy issues, please do not hesitate to contact
Shivshrushti Agro Tourism & River Camp Tapola at shivshrushtiagro@gmail.com

I hereby state that I have fully read all the terms and conditions stated herein, understood the same and accept the same as binding on me when I make my room booking.

We wish you a fulfilling and pleasant stay at Tapola, Mahabaleshwar.

Best Wishes